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Assurance

Compliance and documentation

What we test, what paperwork travels with a shipment, and how to ask for it.

Last updated: August 2026

How we verify a line

Nothing reaches the catalogue on a factory claim alone. Each candidate line is sampled, bench tested at our Yiwu laboratory and, for phone parts, fitted and cycled on a live handset before it is listed. Failures are recorded against the factory and repeated failures end the relationship.

Batch test reports are available on request for any line we supply, and can travel with the shipment when you ask for them at order stage.

Marking and declarations

Where a product falls within scope, we supply it with CE and UKCA declarations of conformity and the manufacturer's RoHS statement. Where a product is outside the scope of those regimes, we say so rather than imply a marking that does not apply.

Sourcing is REACH-aware: we ask factories to confirm substance restrictions for materials in scope, and we decline lines where that confirmation is not forthcoming.

What we do not sell

We do not list cosmetics, liquids, or anything carrying a medical claim. We do not counterfeit brand marks; parts are described as OEM-grade or aftermarket exactly as they are.

Requesting documents

Ask the London desk for the compliance pack on any line, quoting the SKU. We will send the declarations we hold, the most recent batch report and the test method used. If a document does not exist for a line, we tell you plainly instead of substituting a generic certificate.