Shipment tracking
Follow every consignment, from the factory bench to your counter.
Enter an order reference or tracking number to see every leg. Status is entered by the desk at each step, and the carrier lookup shows the latest delivery scan.
Fulfilment rules
Confirmed on order
London stock
- Cut-off
- 15:00 GMT
- Window
- Same day out, next working day in
Ordered and paid before 15:00 GMT on a working day, it leaves Camden that afternoon. After the cut-off it moves to the next working day.
China air DDP
- Cut-off
- 17:00 CST
- Window
- 5 days door to door
Booked before 17:00 CST joins that night's consolidation. Five working days door to door, duty and clearance included.
Bulk pre-order
- Cut-off
- Quoted on booking
- Window
- 12 to 15 days
Production, lab checks and freight complete within 12 to 15 days of the deposit clearing. The desk confirms the arrival week in writing.
Status is entered by the desk at each step, it is not a live carrier feed. Use the carrier lookup for the latest delivery scan.
Search by order reference or tracking number
Order references read CNL, date, code. Carrier numbers should be copied exactly from the carrier paperwork.
Reference examples: how a lane reads
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No shipments are recorded for this browser yet. Enter an order reference, or use the carrier lookup below.