Per brief
One category, one destination market.
3 working days
Evidence: 4
Request this serviceUK stock same-day cut-off 15:00 GMT
CRB · Professional services
A category is assessed for the failures that actually stop shipments, priced by likelihood and impact.

Decision use
Commercial terms
GBP
What the file contains
Risk matrix
Named risks plotted by likelihood and impact, not a generic checklist.
Compliance notes
Marking, documentation and testing expectations for the destination market.
Control sheet
The specific inspection or contract clause that answers each risk.
Cost of control
What each control adds per unit, so the decision is commercial.
Fixed fee per category and destination market.
Tiers
What changes by tier
One category, one destination market.
3 working days
Evidence: 4
Request this serviceAccepted payment
Card payment
Settled immediately on a secure hosted card page. The desk opens the file once payment clears.
Bank transfer (GBP)
Faster Payments to the CNLine London account. Details are issued with the request reference; work starts on receipt.
Cash at the London counter
Settled in person at the Camden counter during desk hours, receipted against the request reference.
Fixed fee per tier, payable on acceptance of scope. One revision round is included.
Service requests are handled by the desk while the online request flow is being commissioned. Speak to the desk to open a job.
Speak to the desk · 07 535 020203Four stages, each with a named output recorded in the job file.
Product class, destination market and route of sale defined.
Output
Scope frame
Known failure modes gathered from desk history and category practice.
Output
Failure list
Each risk scored for likelihood and commercial impact.
Output
Risk matrix
A control is written against every risk above the accepted line.
Output
Control sheet
Desk and field conditions under which evidence is captured. Client material is never shown.
DocumentationCategory failures annotated on the working table before rating.
Product sampleElectrical claims measured on the bench rather than read off the box.
DocumentationCategory failure history compiled before any rating is issued.
PackingCarton build, labelling and pallet presentation checked against the brief.
Desk specimens with identities redacted. They show the standard of the file, not any client's file.
Cable rated below claim
Battery documentation incomplete
Marking missing on retail pack
Carton crush in transit
Findings
Recommendation
Enter the category with a narrowed specification, documentation held before deposit, and inspection booked on the first two orders.
Speak to a named contact
Every trade account is handled by a named person. Direct lines, direct inboxes and the hours they are on the desk, in English or Mandarin.
Head of trade sales
Shenzhen sourcing & QC lead
Returns & warranty desk